Welcome to UptimeMonster

UptimeMonster is dedicated to helping businesses worldwide with both free and premium web applications. We take the privacy and security of your information very seriously and strive to make our website a secure and comfortable environment for everyone. This Privacy Policy outlines how we collect, use, and maintain your information when you interact with our services through our website located at https://uptimemonster.com.

1. Information We Collect

We collect information to provide better services to all of our users. The data collected on our website falls into two categories:

1.1 Information You Provide:

This includes:

  • Account Information: For creating an account, you are required to provide your name, email address, and password.
  • Transaction and Billing Information: If you purchase services from us, we collect information necessary to process your payments like your name, credit card details, and contact information.
  • Credentials: You may provide us with login credentials for services that require remote management by UptimeMonster.
  • Communication Records: Information you provide when you communicate with us for customer support, feedback, or responding to surveys.

1.2 Information We Collect Automatically:

  • Log Information: We collect log details that your browser sends whenever you visit our website, such as your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
  • Usage Information: Details about how you use our service, which pages you visit, and other similar data.
  • Location Information: We may use your IP address to estimate your location to provide a better service experience.

1.3 Information Collected by WordPress Plugins:

If you use our UptimeMonster Site Monitor plugin for WordPress, it may collect:

  • WordPress-specific Data: Such as user actions (logins, edits, and deletions), updates, and site interactions.
  • Technical Details: Including the WordPress version, PHP version, server type, and the public IP address of users.
1.3.1 User and Session Management Logs:

Monitor session activities such as WordPress login, login failed, and authentication cookies data.
Collect user activity logs including user registration, profile updates, user deletion, and marking users as spam.

1.3.2. Content Management Logs:
  • Log actions for comments including addition, editing, trashing, untrashing, spamming, unspamming, deletion, and changes in comment status.
  • Log navigational menu activities including creation, editing, and deletion.
  • Collect taxonomy terms activity data like creation, editing, and deletion of terms.
1.3.3. Plugin and Theme Management Logs:
  • Collect logs for plugin activities such as addition, activation, deactivation, deletion, and file edits.
  • Collect logs for theme activities including addition, activation, deactivation, and deletion.
1.3.4. System and Core Updates:
  • Monitor and collect logs for WordPress core updates.
  • The plugin also monitors its own activities including API updates, activations, and deactivations.
1.3.5. Widget Management:

Monitor and collect widget activity logs.

1.3.6. Technical Information:
  • Record the WordPress website URL.
  • Log the PHP version used.
  • Log the public IP address of the user.
  • Track the current state of the plugin (active or inactive).
  • Identify the type of server software running (e.g., Apache, Nginx, Litespeed).
  • Record the version of MySQL being used.
  • This structure organizes the information into logical groups that reflect the types of activities and technical data being monitored and logged.

1.4 Information Collected by AppSumo Authorization

When you log in to our website using your AppSumo credentials, we collect certain information including your license key data. This data is collected to authenticate your account and provide you with access to the features and services associated with your AppSumo purchase.

The license key data we collect may include:

  • Your unique license key is associated with your AppSumo purchase.
  • Information related to your AppSumo account, such as your username and email address.

How We Use Your License Key Data

We use the license key data collected from AppSumo users for the following purposes:

  1. Account Authentication: To verify your identity and authenticate your access to our website and associated services.
  2. Service Provision: To provide you with access to the features, services, and benefits associated with your AppSumo purchase.
  3. Customer Support: To assist you with any inquiries, technical support, or issues related to your AppSumo purchase and associated services.
  4. Communications: To communicate with you regarding your account, updates, announcements, and other relevant information related to your AppSumo purchase.

Protection of Your License Key Data

We take the protection of your license key data seriously and employ appropriate security measures to safeguard it against unauthorized access, disclosure, alteration, or destruction.

Sharing of License Key Data

We do not share your license key data collected from AppSumo users with any third parties, except as required by law or as necessary to provide you with the services you have requested.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: Setting up and managing your account and providing the services you request.
  • Service Improvement: Enhancing functionality and user experience, developing new features, and making the website easier to use.
  • Monitoring and Analysis: To understand and analyze how you use our services and for internal operational purposes, including troubleshooting, data analysis, testing, and research.
  • Communication: We might use your information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.

3. Sharing Your Information

We do not sell personal information to anyone. However, we share information with third parties in the following ways:

  • Service Providers: To facilitate our Service; To provide the service on our behalf; To perform Service-related services; or To assist us in analyzing how our service is used.
  • Legal Compliance: To comply with applicable law or respond to valid legal processes, including from law enforcement or other government agencies.
  • Protection of Rights: When we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

4. Your Rights and Choices

If you reside in certain territories (such as the European Economic Area), you have rights under data protection laws. These include the right to access, correct, or delete the personal information we hold about you and to restrict or object to our use of your information. To exercise these rights, please contact us at [email protected]

Our website includes links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

6. Children’s Privacy

Our service does not address anyone under the age of 16 (“Children”). We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

7. Data Breach Procedures

In the event of a data breach, we will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.


At UptimeMonster, we are committed to adhering to the General Data Protection Regulation (GDPR) principles to ensure GDPR compliance. The GDPR, a significant privacy regulation enforced by the European Union, came into effect in May 2018 and impacts businesses worldwide.

Here at UptimeMonster, we are dedicated to transparency in how we handle your data. We are rigorously implementing practices that detail how we collect, store, and use our customers’ and users’ data.

UptimeMonster places the highest importance on data protection and privacy. Since our inception, we have upheld stringent principles to safeguard user data and maintain confidentiality. This commitment is central to our operations, ensuring that your information is always protected and used responsibly.

UptimeMonster And The General Data Protection Regulation (GDPR)

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at [email protected].